Return Policy

Return Policy

You may return your item for a refund or exchange as long as it is within 14 days from when it shipped. The item must be in the original unused condition when it shipped to the customer. Please include the name you used when you placed the order on the items you would like to return.  You will be refunded to the card you used when placing your order. Refunds take up to 5-10 business days to hit your account. There will be no refunds or exchanges after the 14 days. If you would like to exchange an item please contact us at the tailoredmarket@gmail.com and let us know what size you would like to exchange.

All returns can be sent to the return address on your shipment!


Shipping

Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs **unless the item arrived damaged** All refunds will be for the price of the item purchased and tax (if applicable), but will exclude the cost of shipping.

**If the item arrived damaged, or there was a mistake on our part (you received the wrong color/size/item on your original order placed), you will be reimbursed for the purchase including the shipping fees.

Arrival Time

After you place an order it will be processed within 1-2 days, unless your order is placed after 5PM MST, or on a non-business day (Saturday or Sunday, in that case your order will be processed the following business day). Domestic orders can arrive in 5-10 business days. We are currently not shipping international. If you live outside the US contact us and we will see what we can work out! 

The Tailored Market is not responsible for any lost or stolen packages once delivered. Please double check your shipping address as we will not be responsible for shipping to the incorrect address. 

If you have any other questions or concerns about your order feel free to contact us at 

thetailoredmarket@gmail.com